Brisbane Carpet Cleaning Blog

We recently had a lady who called us from Caloundra who was in urgent need of stain removal services. She was extremely upset after she had gone out for the day and left her new puppy at home. When she returned her puppy had left her a present on her new wool carpet, as you can imagine she did not like the present.

She was so sure that her new wool carpet was ruined, but then she remembered that her friend in Noosa had recently used a carpet cleaner for her stain removal. Her friend had spilt some nail polish on her carpet and called All Aces Services who removed the stain.

The worst and most common mistake that people make is trying all the different chemicals that are usually stocked under their kitchen sink. These chemicals and cleaning agents can actually cause more damage to the wool carpet than the stain itself.

Professional Stain Removal on the Sunshine Coast

She called All Aces Services and we calmed her down and had one of our friendly qualified technicians there first thing the next morning. She was apprehensive at first but when she saw just how professional we were and removed the stain completely for her she was amazed.

There are plenty of carpet cleaners out there that advertise for stain removal but are not professionally trained or certified by an independent organisation. Our technicians are fully trained through the Clean Trust (formerly IICRC) and know how to do professional stain removal in the home.

So if you have a stain that you think can’t be removed, even if you have already tried other carpet cleaning companies with no success, then give us a call before you try anything else on it. If we don’t make a difference to your stain with our stain removal services in the first 15 minutes then it’s FREE.

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January 5, 2011 — The owner of a massage business, located in Herston Brisbane, called All Aces Services requesting our carpet cleaning services. One of her employees, a massage therapist, had spilt oil on the carpet of one of the bedrooms, leaving the carpet soiled and markedly stained.

The employee had already called a different carpet cleaner earlier, but they had done more harm than good. The cleaners left the carpet dripping wet, sticky, with a noticeably different texture from the rest of the carpet in the room.

The owner seemed to have a real carpet emergency, and so, we decided to help by immediately sending a carpet cleaner to her property in Herston.

When the technician inspected the soiled carpet, it had small marks, with some discolouration. Based on his expert assessment, our carpet cleaning technician suggested that the Deluxe Carpet Cleaning Package would be enough to correct the carpet damage in the room, and soon thereafter, all the marks were removed and the carpet was restored back to its original colour that matched the colour of the rest of the carpet in the room. The client was absolutely overjoyed, to say the least.

It turned out that the earlier carpet cleaner contacted by her employee was not able to present any certification or any proof of training. When these documents were requested, the cleaners left rather promptly, perhaps because they probably didn’t acquire any formal training on carpet cleaning.

Unfortunately, carpet cleaning is a poorly regulated industry. Multiple entities can easily pretend to be certified or trained in providing carpet cleaning services without fear of being apprehended. The only way to make sure that you get and pay for only what you deserve, contact ONLY certified and trained professionals to provide your carpet cleaning needs. Because, you might end up spending more, and your carpet might look more damaged than before.

Several companies have been caught copying The Clean Trust symbol (formerly the IICRC) on their carpet cleaning web site. That is why, in these modern ages, it’s quite hard to be sure you are getting a legitimately certified and registered carpet cleaner. So, you can be sure that you get only quality and efficient services by certified and highly trained professionals in carpet cleaning, visit The Clean Trust website and find a registered carpet cleaning firm in your area.

You may also visit the All Aces Services website or give us a call on 1800 00 10 10 so you can check-out the appropriate carpet cleaning services that would suit your needs. There’s also a section that shares the comments and testimonials given by our happy clients, because with All Aces Services, customer satisfaction is guaranteed!

Technorati Tags: carpet cleaners, carpet cleaning brisbane, carpet cleaning services, carpet steam cleaning, Stain Removal

Hi, my name is Tanya from Carina Heights and I am new to All Aces Services. Before I came to work here I had had my carpets cleaned by generic carpet cleaners who I thought were ok. As it turned out they were not so good. On the first day at work we were taken in for some training about All Aces Services and I was amazed at the procedure that they go through to clean carpets. I had no idea that people actually did all that, 10 steps. WOW, I was shocked. I went out that night and was talking to my friend at Cannon Hill. I said to her I will never use any other carpet cleaners except All Aces Services. I told her all the steps that they go through:

1. Pre inspect - I never knew carpet guys could know so much about your carpets, but All Aces Services technicians are trained through the Institute of Inspection, Cleaning and Restoration, so they know how to identify carpets and do professional stain removal.
2. Pre vacuum – carpet cleaners will usually try to get out of this step.
3. Move furniture – carpet guys don’t usually do that.
4. Pre spray – yes, carpet guys do that step, but All Aces Services use heat with their spray so that the product can start to work right away.
5. Agitate – no, most carpet guys don’t do that. This helps to work in the products and clean your carpets so much better.
6. Extract – yes, all carpet guys do this, but All Aces Services invest $40,000 in their truck mounted equipment so you are getting the best possible heat and extraction power.
7. Neutralise and deodorise with the proper products to leave no sticky residue and makes them smell great.
8. Dry Pad – this is great, it leaves the carpets touch dry, NOT wet like other carpet guys.
9. Replace furniture – yes they move it all the way through the process.
10. Groom – this makes your carpets look good and helps them dry even more.

So as you can see All Aces Services are really ACE when it comes to carpet cleaning. But that is not all they do, they also do upholstery cleaning, tile and grout cleaning, rug cleaning and pest control.

As people say, you get what you pay for, and you really do.

So call us on 1800 00 10 10 and let me tell you how we can make your carpets look great.

Technorati Tags: carpet cleaning brisbane, carpet cleaning gold coast, carpet cleaning sunshine coast

You may be moving from Nerang to Broadbeach or Coolangatta to Surfers Paradise. Wherever you may be moving from on the Gold Coast, All Aces Services can take the hassle out of organising your move out cleaning, pest control and/or bond cleaning. Perhaps you have purchased a new home and would like the carpets cleaned and sanitised before you move in. This is not a problem for us either.

We all know how annoying moving house can be. There’s the packing, organising a removalist, cleaners, carpet cleaning, pest control and the list goes on. It can be a very stressful time and we want to make life a little easier for you. Imagine being able to call one phone number to organise your carpet cleaning, pest control and move out cleaning. All Aces Services is one company that is going to 100% guarantee you that if the services are not carried out to the highest possible standard we will re-clean it for you at no extra charge. If your real estate manager is still not 100% satisfied with the clean we will refund your money 100%.

All Aces Services does about 3 to 5 re-cleans a week on the Gold Coast resulting from dodgy carpet cleaning operators. Having to pay twice for a carpet clean due to incorrect practices isn’t something you want when moving.

We are great value for money, as you only pay for the service once not twice. Our carpet cleaning technicians are all fully qualified through the Institute of Inspection Cleaning and Restoration. This is extremely important to ensure you are receiving a quality service from a qualified company that is not going to over wet the carpet, will clean with the correct cleaning methods and equipment and will guarantee their work.

We specialise in pest control and move out cleaning for vacating tenants.

Please call All Aces Services today on 1800 00 10 10 to discuss your move out cleaning requirements.

Technorati Tags: bond cleaning, bond cleaning gold coast, carpet cleaning gold coast, carpet dry cleaning, Pest Control

A young lady who lives in Brisbane South, in the suburb of Calamvale, recently contacted us in tears. She felt she had been ripped off by a local South Brisbane Carpet Cleaning Company. She was unhappy with the quality service carried out on her carpets and rug and not only that, they left her with a mess to clean up as well. Unfortunately, as happens to a lot of people, it was a cheap price that had lured her in.

We asked her to send us some photos of the carpet and rug that was cleaned at her house in Calamvale. It was terrible! There was a whole section of carpet that wasn’t even cleaned and there was a stain left behind a bedroom door. The colours had all run on her very expensive rug and the tiles throughout her house were left filthy by the “cleaners”.

The Brisbane South carpet cleaning company didn’t mention that the carpets were required to be vacuumed before they arrived; unfortunately she had assumed this would be included in the price. They didn’t offer to help move any furniture or ask if she had any concerns i.e allergies, chemical sensitivities or problem areas.

They took her money and left only leaving her with a receipt. There was no further advice and no detailed report on the carpet or rug cleaning. Being a young mum she was afraid to call them back, they had taken her money and provided her with nothing. She also didn’t feel comfortable allowing them in her house again.

If the phone operator had just asked some basic questions they would have realised that she and her 2 year old daughter were both asthmatics and her daughter suffers from chemical sensitivities. There were spots on the carpet she was concerned about, and she couldn’t possibly move all the furniture on her own. The rug was very expensive and was imported. Her parents had brought it back for her as a present after one of their holidays.

She was extremely grateful that we, the staff at All Aces Services, could assist her with all of her concerns. We were able to thoroughly assess her situation and provide recommendations as well comprehensive advice. We also have a 100% no risk money back guarantee on all of our services for your peace of mind.

When calling a carpet cleaning company in the South of Brisbane, please make sure that they are certified through the IICRC (Institute of Inspection, Cleaning and Restoration Certification) and find out exactly what you are getting for your money. There is no value in poor service.

Technorati Tags: brisbane, carpet cleaning brisbane south, carpet dry cleaning, Rug Cleaning, south brisbane

A long time VIP customer of ours who lives in Tweed Heads on the Gold Coast rang us very excitedly as she was expecting her first baby. Being an allergy sufferer herself and being chemically sensitive she wanted to make sure she was giving her baby the best start in life. She had had her previous home in Burleigh on the Gold Coast treated with Anti-allergy treatments and found them to be extremely effective. Her allergy symptoms were dramatically reduced.

Did you know that we have natural products available to purchase directly from us? These products are suitable for babies, children as well as adults who are chemically sensitive. Our natural products include:-

• Soap free baby bath
• Kids sulphate free bubble bath
• Baby massage oil with vitamin E
• Baby soothing lotion

These products contain no harmful ingredients and contain no artificial colours or fragrances.

Many expecting parents also like to have the baby room treated with anti-allergy treatments. This includes carpets, rugs, nursing chair and cot mattress.

All of the products we sell are hypoallergenic, non-toxic, dye and perfume free, contain no volatile organic compounds (VOCs), phosphates or other hazardous materials and are biodegradable and environmentally safe. In addition, the products are derived from renewable fruit and vegetable seeds to aid chemically sensitive people.

The products are virtually odour free and have been specially formulated for use around people with allergic illnesses and chemical sensitivities. They can be safely and effectively used in homes with children and pets.

Our Allergy Cleaning contains no benzyl benzoate and is not a pesticide or mitacide.

We have everything covered at All Aces Services for your family. Please call us on 1800 00 1010 if you are chemically sensitive and speak to an allergy specialist on the Gold Coast.

Technorati Tags: allergy carpet and upholstery cleaning, allergy cleaning, allergy cleaning gold coast, allergy treatment, gold coast

Communication and the ways in which we do it has changed and moved ahead so quickly in the last 5 years. In saying that, it’s not as scary as it seems. At All Aces, we focus on using Facebook, Twitter, YouTube and our blog.

The more I learn about social media, the more I understand why it is the go-to place for most people for news, reviews and general information. It is a constant hub of information to bring people together by covering a range of topics. I find news breaks quicker on Twitter and Facebook than on a direct news site. I can get a vast array of recommendations to things like restaurants and also great information on services and other businesses.

By maintaining a presence on facebook and twitter means you can be communicating with your customers subtly, without using ‘used car salesman techniques’ to use their services.  But when the time comes for your customer needing you, they won’t need to look anywhere, as you are already right in front of them.

To prove we are not ‘used car salespeople’ we invest a lot of time providing our customers with detailed videos on our services. We have a range of specialist videos on our carpet cleaning systems, rug cleaning, upholstery cleaning.  This gives our customers the opportunity to see how we operate and how we are dedicated to providing a quality service.

You can follow us here:

Technorati Tags: brisbane, carpet dry cleaning, communication, gold coast, social media, sunshine coast

At All Aces Services we receive calls all the time about stains on carpet, as unfortunately mishaps occur from time to time. We can sometimes get a little carried away with trying to treat the stains ourselves.

We recently had a call from a customer located at the Sunshine Coast, in Kuluin. She had nice wool carpet in her house and had not had a chance or even really considered protecting her carpet with carpet protection. Her grandson had just spilled a cup of coffee on the carpet creating a nice big stain.

Now let me explain the problem with coffee and what it does to wool carpet. Coffee is a dye stain. Wool is an acid dyed carpet, which means it is dyed with an acid dye. So in fact the coffee re-dyes the fibre of the carpet. Therefore you can get the idea that general carpet cleaning alone would not remove the stain.

Fortunately for our client she did the right thing even though it was a Saturday afternoon, she rang our office straight away. We were able to have one of our most experienced technicians located at the Sunshine Coast sent to her house within 2 hrs. It took our technician a while to remove the stain 100% as he had to remove the coffee dye from the carpet without removing the actual colour of the carpet.

Not only are all of our technicians at All Aces Services fully qualified through the Institute of Inspection Cleaning and Restoration Certification but so are all of our office staff. This means you can be guaranteed that all of our staff know exactly what they are doing and we back them with our 100% money back guarantee.

Next time you have a little mishap with coffee or other stains on your carpet make sure you ring the experts immediately. Contact All Aces Services on 1800 00 1010 and you will be guaranteed that your carpets are in great hands and you will get the best result possible for coffee or stain removal.

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