Brisbane Carpet Cleaning Blog

Recently All Aces Services were asked to perform Fire Damage Restoration services at a property in Cooloola Cove which is near Hervey Bay in Queensland. At All Aces Services, we strive to provide restoration services throughout Queensland and into northern New South Wales, so Cooloola Cove was certainly within our reach.

The fire in the property started in the kitchen, however it was found relatively early and most of the fire damage was contained in the kitchen area. However, fire causes smoke and smoke causes staining on walls and furniture and leaves and odour. At All Aces Services we are professionally trained in Fire Damage Restoration and also Odour Removal.

Smoke on Ceiling

The best way to explain what we do is to show the before and after pictures of the areas we cleaned and let you judge for yourself whether or not you agree that we are Fire Damage Restoration experts.

Half-way through our Fire Damage Restoration

As  part of our Fire Damage Restoration process we use drop sheets, move furniture if necessary and use dry sponges to clean and decontaminate affected walls, ceilings, cupboards and hard floors. Dry sponging removes the loose soot from surfaces in the most efficient manner to reduce staining.

Once we have dry sponged an area, we commence wet washing the affected area using an odour counteractant blended with a de-carboniser. This process ensures that any odour trapped in hard surfaces is removed.

This particular property did not have damaged carpet and upholstery, but All Aces Services are fully equipped to perform Fire Damage Restoration Services on carpets and upholstery as well using odour counteractants and HEPA vacuums.

Kitchen Area After Fire Damage Rectification

We think you will agree that our Fire Damage Restoration services are of the highest quality. If you need experts in Fire Damage Restoration, call All Aces Services immediately on 1800 00 1010.

Kitchen Ceiling After Decontamination

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The Carpet Cleaning Sunshine Coast Division have been over the moon at the responses they have received after sending customers very special Thank You feedback and testimonial packs. These packs are sent out in the post after a carpet cleaning, rug cleaning, upholstery cleaning, pest control or tile and grout cleaning service is completed by us. Thank You packs include discount vouchers, an All Aces Services 10% Off VIP card, product samples, pens, key rings and other goodies. We also have an exclusive birthday club for our customers to join and you can earn yourself real dollars just for referring a friend to us. You will receive these goodies just for having any service carried out by us. This is the type of follow up service we are committed to providing to ensure our customers are 100% happy.

Not only that, our Carpet Cleaning Sunshine Coast customers have been receiving some extra special gifts just for sending us a testimonial via Google, Facebook and our Website page. We are 100% certain you will be satisfied with a service carried out and we want to show our customers we appreciate them taking the time to provide us with their feedback and a testimonial. Your feedback will ensure that we maintain a high level of service. Customers on the Sunshine Coast have received many gifts for sending us a feedback and testimonial form including Microfibre cloths, Movie Vouchers, VIP Coffee Clubs and iTunes vouchers.

We are committed to providing our customers an exceptional service. If we do not complete a service to the highest possible standard than you are entitled to a 100% refund. We have a 100% money back guarantee on all of our services.

From Caloundra to Noosa to the Glasshouse Mountains, customer service is our number one priority at our Carpet Cleaning Sunshine Coast Division and we will prove it.

Contact us at All Aces Services today on 1800 00 10 10 to speak with an operator certified by the Institute of Inspection Cleaning and Restoration.

Technorati Tags: carpet cleaning sunshine coast, customer satisfaction sunshine coast, Customer Testimonials, happy customers, testimonials

A long time VIP customer of ours who lives in Tweed Heads on the Gold Coast rang us very excitedly as she was expecting her first baby. Being an allergy sufferer herself and being chemically sensitive she wanted to make sure she was giving her baby the best start in life. She had had her previous home in Burleigh on the Gold Coast treated with Anti-allergy treatments and found them to be extremely effective. Her allergy symptoms were dramatically reduced.

Did you know that we have natural products available to purchase directly from us? These products are suitable for babies, children as well as adults who are chemically sensitive. Our natural products include:-

• Soap free baby bath
• Kids sulphate free bubble bath
• Baby massage oil with vitamin E
• Baby soothing lotion

These products contain no harmful ingredients and contain no artificial colours or fragrances.

Many expecting parents also like to have the baby room treated with anti-allergy treatments. This includes carpets, rugs, nursing chair and cot mattress.

All of the products we sell are hypoallergenic, non-toxic, dye and perfume free, contain no volatile organic compounds (VOCs), phosphates or other hazardous materials and are biodegradable and environmentally safe. In addition, the products are derived from renewable fruit and vegetable seeds to aid chemically sensitive people.

The products are virtually odour free and have been specially formulated for use around people with allergic illnesses and chemical sensitivities. They can be safely and effectively used in homes with children and pets.

Our Allergy Cleaning contains no benzyl benzoate and is not a pesticide or mitacide.

We have everything covered at All Aces Services for your family. Please call us on 1800 00 1010 if you are chemically sensitive and speak to an allergy specialist on the Gold Coast.

Technorati Tags: allergy carpet and upholstery cleaning, allergy cleaning, allergy cleaning gold coast, allergy treatment, gold coast

We recently received a lovely home made card from a customer in Birkdale on the Eastside of Brisbane who had some carpet and upholstery cleaning carried out at her home.  She was extremely happy that we were thorough in our work on site at her home, that the technician was extremely helpful and that the office staff followed up with her after a couple of weeks to make sure she was 100% satisfied.  Here at All Aces Services we pride ourselves on providing exceptionally friendly service and we find it vital to hear your feedback on any work that has been performed in your home or business.  This enables us to maintain our high standard.

You only have to take a look at our testimonial page to see that we take customer service very seriously.

What sets All Aces Services apart from the rest in terms of customer service?

• After any service is completed in your home, you can feel reassured that you are covered by our 100% money back guarantee.
• Our phone service is available 24 hours a day, 7 days a week.  This is not an answering machine service – you will have a qualified operator to take to your call.
• We like to send our customers a special thank you pack with some nice goodies and a feedback and testimonial form after every service is completed.
• Once a completed Feedback and Testimonial is returned to us we will send you even more goodies as a thank you for your time and kind words.
• Every All Aces Services customer is entitled to a 10% VIP discount card after the initial service.
• With our special Birthday club you will receive a special gift on your Birthday.

As you can see we want you to be happy.  Unlike other cleaning companies, we won’t clean your Carpet, Upholstery, Tiles or Rugs then take your money and disappear so that you never see or hear from us again.  We strive to provide a service so that you are 100% satisfied.

Please contact All Aces Services on 1800 00 10 10 to speak to our friendly staff today.  We look forward to your call.

Technorati Tags: carpet cleaning brisbane, carpet cleaning gold coast, carpet cleaning sunshine coast, Customer Testimonials, feedback

As members of the Super Yacht Base, All Aces Services have been cleaning boats for over 15 years and not just any boats. We clean a lot of super yachts and on a regular basis. One particular boat that comes to mind is one that is located in the prestige precinct of Raby Bay on Brisbane’s Bayside. We clean this boat up to 4 times a year or every time it comes into port.

These boats can be worth 10’s of millions of dollars often with beautiful tailor made carpet and polished wood grain tables. Whilst the boats can be a similar size to house it can take twice or even three times the amount time to clean. This can be due to the high quality of carpet, the size of the areas (being so small) or items that can be broken or scratched if the high care is not taken.

Jai and Ray recently cleaned the carpets and upholstery on this particular boat located at Raby Bay. It took them almost all day and they made sure they used drop sheets throughout the boat. Jai cleaned the boat while Ray held the hoses making sure they were not running on and ruining any of the beautiful wood grain. Once again the owners were extremely happy with the end result.

All of our technicians are qualified through the Institute of Inspection, Cleaning and Restoration Certification so you can be assured that they know how to identify types of fibres and how to complete expert stain removal.  We also have a full factory set up located at Murarrie where items such as rugs, upholstery, linen and curtains can be cleaned.

So when you are thinking of getting your pride and joy cleaned, take the hassle out of all of the phone calls. Call All Aces Services first on 1800 00 1010 so we can send one of our qualified technicians to provide a free quote.

Technorati Tags: Boat Cleaning, Yacht Cleaning, yacht cleaning brisbane, yacht cleaning gold coast, yacht cleaning sunshine coast

All Aces Services were recently contacted by a customer from Southport on the Gold Coast. Her young son had recently been diagnosed with Asthma and she suffers from dust mite allergies herself. Her main concerns were how to rectify the problems in her house to reduce and eliminate the symptoms. We were able to help her by using our range of Anti-Allergen products in her home. Their symptoms were drastically improved within one night.

We have a variety of Anti-Allergen treatments in our Responsible Care range. We can apply them in your home to carpet, upholstery and mattresses and we even have a laundry detergent available to purchase from our factory. All of the products we use in the Responsible Care range are non-toxic, dye and perfume free, contain no volatile organic compounds (VOC’s), phosphates or other hazardous materials and are biodegradable and environmentally safe. The products are actually derived from renewable fruit and vegetable seeds. The products are specially formulated to use around people with allergic illnesses and chemical sensitivities.

Did you know…..

The Environmental Protection Agency and its Science Advisory Board have consistently ranked indoor air pollution among the top five environmental risks to public health?

Mattresses contain 60% of the dust mites found in the home. This would be the number one priority in treating as this is where we spend one third of our lives.

When walls, flooring, carpets or parts of your home stay wet for longer than 24 hours, mould and bacteria will grow. This can result in the release of severe allergens into your home. Mould produces mytotoxins, which have the potential to produce toxic affects to our immune system and internal organs.

Every home has dust mites. You can’t see them but they are there. They feed on our skin flakes, as we shed over half a kilogram each year.

Cockroaches are attracted to food and moisture – including crumbs, cooking grease and plain water. After dust mites, cockroaches are the second largest group of indoor allergens. It’s important to remove or tightly cover all food and water, especially at night when cockroaches are more active.

Between 75% and 90% of families with pet allergies do not take their physician’s advice and remove their pets from the home. Symptoms of pet allergies would be watery and itching eyes, hives, sneezing, coughing, wheezing and difficulty breathing.

As you can see there are many factors that can contribute to allergies and we do have the solutions. Your family’s health is our number one priority, allow us to formulate a treatment plan for you as soon as possible. Your health is everything, the longer you wait the more you could be putting yourself and your family at risk. Contact All Aces Services now on 1800 00 10 10 for your green cleaning and allergy cleaning solutions.

Technorati Tags: allergy cleaning, brisbane, gold coast, Green Cleaning, sunshine coast

Are you sick and tired of using harsh chemicals in your home? Are you sick and tired of spending $10 a month on floor cleaning products to find that they leave a sticky residue and re-soiling?

Here at our factory in Murarrie we sell natural products. Not only are the products chemical free but they are highly concentrated so that one bottle will last you for months. We have a popular product called Natural Clean.

Natural Clean is suitable for all glazed and unglazed, sealed and natural stone, tile and masonry surfaces.

The features of this product :

• Ideal for sealed surfaces
• Biodegradable, phosphate free neutral cleaner
• Will not dull or etch sealed surfaces like most cleaners
• Leaves little or no residue – meaning optimum gloss levels
• Excellent for glazed or unglazed tiles
• Powerful surfactants which suspend and lift grease and soils
• Dissolve soap scum, mould and mildew
• Pleasant fragrance

This product is so good you can use it in your shower. Don’t we all hate cleaning our showers! A 1 litre bottle will clean up to 1000 square meters so that means one bottle could last up to 6 months.

No matter wear you live in Brisbane, Sunshine Coast, Gold Coast or even interstate, we will be happy to ship our products to you. If you want to know more about our products please give one of our friendly All Aces Services staff a call on 1800 00 1010. They will be happy to advise what the best product is for you. Let’s look after our health and the environment – let’s go green when we clean!

Technorati Tags: brisbane, cleaning natural stone, Cleaning products, Cleaning tiles, gold coast, mould and mildew, natural clean, natural cleaning products, phosphate free cleaner, removing soap scum, sunshine coast

Carpets should always be maintained. The biggest concern I have, especially as the Commercial and Residential Coordinator, is that companies and people wait till their carpets look dirty before having them cleaned. One of my major goals at All Aces Services is to put companies on a maintenance cleaning plan.

My latest success story was a company located in Brisbane at Paddington. They booked in to have their carpets cleaned as a one off but the carpets had not been cleaned in years. We sent Jai one of our most experienced and qualified technicians to clean their carpets.

Upon cleaning the carpets it was noted that the water was coming out black! You can imagine that this not only not good for the life the carpets but nor is it very hygienic. I approached them after the carpets had been cleaned. Little to say they were horrified in realising how dirty and how unhygienic their carpets were. With the feedback from the tech we have now a maintenance plan in place to have their carpets cleaned quarterly.

It is stressful enough running a business especially with added worry of knowing when carpets, pest control, air conditioners and coffee machines etc need to be serviced. We take that worry out of it for you by putting together your own personalised maintenance plan and contacting you every 3 or 6 months to organise your maintenance clean. You will now add years of life to your carpet and know that your carpet is constantly clean and hygienic for your staff and clients.

Be sure to call All Aces Services so we can put together your own maintenance plan. Whether it is for carpets, pest control, vinyl, tiles or upholstery we do it all and at a discounted rate for 6 and 3 month contracts.  Call us now on 1800 00 1010 as we are waiting to take your call.

Technorati Tags: allergy cleaning, anti allergy, carpet cleaning brisbane, carpet cleaning gold coast, carpet cleaning sunshine coast, carpet dry cleaning, maintenance cleaning