Brisbane Carpet Cleaning Blog

A young lady who lives in Brisbane South, in the suburb of Calamvale, recently contacted us in tears. She felt she had been ripped off by a local South Brisbane Carpet Cleaning Company. She was unhappy with the quality service carried out on her carpets and rug and not only that, they left her with a mess to clean up as well. Unfortunately, as happens to a lot of people, it was a cheap price that had lured her in.

We asked her to send us some photos of the carpet and rug that was cleaned at her house in Calamvale. It was terrible! There was a whole section of carpet that wasn’t even cleaned and there was a stain left behind a bedroom door. The colours had all run on her very expensive rug and the tiles throughout her house were left filthy by the “cleaners”.

The Brisbane South carpet cleaning company didn’t mention that the carpets were required to be vacuumed before they arrived; unfortunately she had assumed this would be included in the price. They didn’t offer to help move any furniture or ask if she had any concerns i.e allergies, chemical sensitivities or problem areas.

They took her money and left only leaving her with a receipt. There was no further advice and no detailed report on the carpet or rug cleaning. Being a young mum she was afraid to call them back, they had taken her money and provided her with nothing. She also didn’t feel comfortable allowing them in her house again.

If the phone operator had just asked some basic questions they would have realised that she and her 2 year old daughter were both asthmatics and her daughter suffers from chemical sensitivities. There were spots on the carpet she was concerned about, and she couldn’t possibly move all the furniture on her own. The rug was very expensive and was imported. Her parents had brought it back for her as a present after one of their holidays.

She was extremely grateful that we, the staff at All Aces Services, could assist her with all of her concerns. We were able to thoroughly assess her situation and provide recommendations as well comprehensive advice. We also have a 100% no risk money back guarantee on all of our services for your peace of mind.

When calling a carpet cleaning company in the South of Brisbane, please make sure that they are certified through the IICRC (Institute of Inspection, Cleaning and Restoration Certification) and find out exactly what you are getting for your money. There is no value in poor service.

Technorati Tags: brisbane, carpet cleaning brisbane south, carpet dry cleaning, Rug Cleaning, south brisbane

Communication and the ways in which we do it has changed and moved ahead so quickly in the last 5 years. In saying that, it’s not as scary as it seems. At All Aces, we focus on using Facebook, Twitter, YouTube and our blog.

The more I learn about social media, the more I understand why it is the go-to place for most people for news, reviews and general information. It is a constant hub of information to bring people together by covering a range of topics. I find news breaks quicker on Twitter and Facebook than on a direct news site. I can get a vast array of recommendations to things like restaurants and also great information on services and other businesses.

By maintaining a presence on facebook and twitter means you can be communicating with your customers subtly, without using ‘used car salesman techniques’ to use their services.  But when the time comes for your customer needing you, they won’t need to look anywhere, as you are already right in front of them.

To prove we are not ‘used car salespeople’ we invest a lot of time providing our customers with detailed videos on our services. We have a range of specialist videos on our carpet cleaning systems, rug cleaning, upholstery cleaning.  This gives our customers the opportunity to see how we operate and how we are dedicated to providing a quality service.

You can follow us here:

Technorati Tags: brisbane, carpet dry cleaning, communication, gold coast, social media, sunshine coast

I live in Brisbane and was recently looking to clean up around my garden as it had become a bit messy and dirty looking.  I have a medium sized outside patio which is a concrete and paved surface.  The paved area seemed to be a general brown colour.  I also have a painted concrete side path and driveway.  Over the years there had been a build up of general dirt and grime as well as in certain areas there was some mossy growth.  This was particularly evident in areas that remained wet after rain and areas that had a build up of leaf litter.

I asked Garry Carroll, the owner of All Aces Services, about it.  He recommended the use of the petrol powered high pressure water cleaner.  I arranged to have a qualified All Aces Services technician come out and clean my out door area.  As the technician worked and the dirt and grime was blasted away we couldn’t believe our eyes.  As you can see from the photo on the right, the pavers are actually a creamy colour with a red border.  Who would have thought??!!

Also in our outdoor area we have a wooden seating structure bordering the gardens.  This had become black looking over time and nobody really wanted to sit there.  The high power water pressure cleaner was able to blast away the grime and they came up looking fresh and wooden again.  They are now much more appealing to sit on.

We are extremely pleased at how nicely the outdoor area looks now.  We are no longer ashamed to have visitors over to see it.

The high powered water pressure cleaning system is extremely effective on driveways, concrete, bricks, walls and also on roofs.  It is also effective in graffiti removal, grease, mould, paint and rust removal.  If you are located in Brisbane or on the Sunshine Coast and require high pressure water cleaning, please call All Aces Services on 1800 00 10 10 and we can arrange to have a qualified technician over to your place for amazing results.  You won’t regret it, we certainly didn’t!

Technorati Tags: brisbane, Concrete Cleaning, Hard Surface Cleaning, high pressure water cleaning, outdoor cleaning, sunshine coast

All Aces Services were recently contacted by a customer from Southport on the Gold Coast. Her young son had recently been diagnosed with Asthma and she suffers from dust mite allergies herself. Her main concerns were how to rectify the problems in her house to reduce and eliminate the symptoms. We were able to help her by using our range of Anti-Allergen products in her home. Their symptoms were drastically improved within one night.

We have a variety of Anti-Allergen treatments in our Responsible Care range. We can apply them in your home to carpet, upholstery and mattresses and we even have a laundry detergent available to purchase from our factory. All of the products we use in the Responsible Care range are non-toxic, dye and perfume free, contain no volatile organic compounds (VOC’s), phosphates or other hazardous materials and are biodegradable and environmentally safe. The products are actually derived from renewable fruit and vegetable seeds. The products are specially formulated to use around people with allergic illnesses and chemical sensitivities.

Did you know…..

The Environmental Protection Agency and its Science Advisory Board have consistently ranked indoor air pollution among the top five environmental risks to public health?

Mattresses contain 60% of the dust mites found in the home. This would be the number one priority in treating as this is where we spend one third of our lives.

When walls, flooring, carpets or parts of your home stay wet for longer than 24 hours, mould and bacteria will grow. This can result in the release of severe allergens into your home. Mould produces mytotoxins, which have the potential to produce toxic affects to our immune system and internal organs.

Every home has dust mites. You can’t see them but they are there. They feed on our skin flakes, as we shed over half a kilogram each year.

Cockroaches are attracted to food and moisture – including crumbs, cooking grease and plain water. After dust mites, cockroaches are the second largest group of indoor allergens. It’s important to remove or tightly cover all food and water, especially at night when cockroaches are more active.

Between 75% and 90% of families with pet allergies do not take their physician’s advice and remove their pets from the home. Symptoms of pet allergies would be watery and itching eyes, hives, sneezing, coughing, wheezing and difficulty breathing.

As you can see there are many factors that can contribute to allergies and we do have the solutions. Your family’s health is our number one priority, allow us to formulate a treatment plan for you as soon as possible. Your health is everything, the longer you wait the more you could be putting yourself and your family at risk. Contact All Aces Services now on 1800 00 10 10 for your green cleaning and allergy cleaning solutions.

Technorati Tags: allergy cleaning, brisbane, gold coast, Green Cleaning, sunshine coast

Are you sick and tired of using harsh chemicals in your home? Are you sick and tired of spending $10 a month on floor cleaning products to find that they leave a sticky residue and re-soiling?

Here at our factory in Murarrie we sell natural products. Not only are the products chemical free but they are highly concentrated so that one bottle will last you for months. We have a popular product called Natural Clean.

Natural Clean is suitable for all glazed and unglazed, sealed and natural stone, tile and masonry surfaces.

The features of this product :

• Ideal for sealed surfaces
• Biodegradable, phosphate free neutral cleaner
• Will not dull or etch sealed surfaces like most cleaners
• Leaves little or no residue – meaning optimum gloss levels
• Excellent for glazed or unglazed tiles
• Powerful surfactants which suspend and lift grease and soils
• Dissolve soap scum, mould and mildew
• Pleasant fragrance

This product is so good you can use it in your shower. Don’t we all hate cleaning our showers! A 1 litre bottle will clean up to 1000 square meters so that means one bottle could last up to 6 months.

No matter wear you live in Brisbane, Sunshine Coast, Gold Coast or even interstate, we will be happy to ship our products to you. If you want to know more about our products please give one of our friendly All Aces Services staff a call on 1800 00 1010. They will be happy to advise what the best product is for you. Let’s look after our health and the environment – let’s go green when we clean!

Technorati Tags: brisbane, cleaning natural stone, Cleaning products, Cleaning tiles, gold coast, mould and mildew, natural clean, natural cleaning products, phosphate free cleaner, removing soap scum, sunshine coast

There are so many different vacuums on the market these days.  Ones that have bags, others that don’t.  Some that have filters, others have HEPA filters.  What does all this mean and do I really need to have one?

HEPA filters are a type of filter that is able to trap large amounts of very small particles that normal vacuum cleaners would normally puff back into the air around the home.

” True HEPA filters should be able to trap at least 99.7% of airbourne particulates of 0.3 microns or larger”.  HEPA filters help trap those small particles that can cause problems with allergy sufferers.  Dust flying through the air can trigger asthma attacks, sneezing and coughing.  By reducing the amount of airbourne particles this will help maintain cleaner air for you and your family.

By using a good vacuum with a HEPA filter, it will not only avoid nasty airbourne allergens, but will help with removing up to 70% of dry soiling out of the carpet fibres.  By giving your carpet a good vacuum every week, this will also help reduce abrasion to carpet fibres, helping prolong the life of your carpet. 

Vacuums with HEPA filters are also very beneficial with removing pet hair from the carpet.

Look into getting a HEPA filter on your vacuum, it will be a positive start to removing almost all of the negative elements from your carpet.

Technorati Tags: allergy cleaning, brisbane, carpet cleaning brisbane, carpet cleaning gold coast, carpet cleaning sunshine coast, carpet dry cleaning, gold coast, HEPA filter, Mattress Cleaning, sunshine coast, upholstery cleaning

Spring has sprung and this is usually the season where a lot of people develop hayfever and other allergy symptoms due to the many pollens and allergens in the air.  Allergens are hard to avoid since many of them float in the air.  Cleaning (like dusting and vacuuming) can stir up the air and the allergens in it.  Just like other particles in the air, sometimes cleaning products can “trigger” an asthma attack but it is still important to clean.  If you don’t dust and clean, mould and other allergens will build up, making asthma symptoms worse.

If you have allergies or asthma, here are some important tips:

• Read and follow label directions on cleaning products.  The label directions give the proper amount of product to use, how to use the product and any special safety advice.
• If you use spray products, spray the cleaner on a cloth or sponge first instead of on the surface.
• Break your cleaning into small tasks.  Spread it out over several days instead of doing it all at once.
• Clean in a “well-ventilated” area – open a door and a window or turn on an exhaust fan.  Leave the room when you are done cleaning and allow the room to air out.
• Try using cleaning products that have no scent or are perfume free.  Try different products to find the ones that work best for you.
• If your asthma is severe, have someone else do the cleaning.  Try to leave home before when the cleaning is being done. If you must do the cleaning yourself, wear a mask. Have asthmatic children leave the room when cleaning is being done.  Don’t ask children with asthma to dust or vacuum.  Have them do other chores like washing dishes, taking out the trash, etc.
• Use cleaning products that are “green”.  Ones without hazardous ingredients including VOC’s (volatile organic compounds).

If you follow some easy steps you can clean safely without disrupting your life with allergy and asthma symptoms.

Please see the All Aces Services website for more details on Asthma and Allergy Cleaning.

Technorati Tags: Allergy, Asthma, brisbane, cleaning, gold coast, sunshine coast

We recently had a client of ours in desperate need for Tile Cleaning. This is the story…..

Her husband had been working in “man land” (his garage) on a vehicle – to which he was “playing” with oil and grease and he had got it all over himself and his boots. Without even realising he walked right through the house from the garage, hallway around the kitchen a few times fixing himself some lunch, into the dining room, once he finished eating his lunch, he turned around to go back to “man land” and found his trail of disaster!!!
He knew he was going to be in trouble and thought – quick fix…. The dishwashing liquid straight on the floor with a scrubbing brush… no luck, then he headed into “man land” to see what special stuff he had to remove grease…. He tried everything – and found that he was making it worse. He rang his wife and confessed to her before she had a chance to get home… he was hoping that the initial shock would be reduced by forewarning her.
This is were we come in….Tile cleaning on the Sunshine Coast. The client made the call to us and said just attend – do whatever you need to….otherwise you may be cleaning up blood too!!!

Our technician Steve attended – and put everyone’s minds at rest we are able to help fix the tiles. The benefits that we have with our Tile cleaning process is that we use our Large Truck mounted equipment with the high heat and pressure to be able to clean across the grout and tiles at the same tile. The detergents we use are of a high grade and we have options of what we can use to handle any situation. Steve tested several areas of the tiles to ensure that the detergent that we are using would remove the oil and grease and showed our clients. The clients were very relieved that we could fix the problem. The issue that often occurs especially with grease is that the grout is porous and can easily stain the grout and when “other products” are used this can create a whole set of other issues. But these have all been avoided because of our Tile Cleaning Process.

Steve completed the entire tiled area and the clients were thrilled with the results for the fact that the Oil and Grease disaster was rectified but also that the rest of the tiles have come up almost like new. Steve did suggest sealing the grout so that any future disasters are not so much of and issue and the mopping system we recommend is used this makes keeping these freshly cleaned tiles looking like that.

Technorati Tags: brisbane, gold coast, grout sealing, tile and grout cleaning sunshine coast, tile maintenance, tile sealing