Brisbane Carpet Cleaning Blog

Hi my name is Kim Mills and I am the new customer service co-ordinator at All Aces Services in the Brisbane office.  At All Aces Services we only offer quality customer service.

At All Aces Services we understand that your home will be one of your biggest investments in your lifetime and it is important that when you are maintaining it that you are able to have the right information to make an informed choice.

It’s a nice feeling when you make a phone call to your local carpet cleaning company, and the person who answers the phone actually knows what they are talking about. A person who has the relevant knowledge and experience and is qualified by the Institute of Inspection, Cleaning and Restoration Certification. A person who takes the time to ask you questions and finds out what they can do for you, by finding out what your problems and concerns are with your carpet, if you have any allergies or if your carpet has any spots, stains or odours.

A customer from the Gold Coast recently contacted our office for carpet cleaning. He was amazed he didn’t have to talk to an answering service or be redirected ten times as that is how every phone call had been for him. He was impressed that we took the time to ask him questions and to find out exactly what he needed.

We will not just throw a price at you without providing you with information on all our services; we understand that your home and contents are important to you and we want you to invest wisely in maintaining them.

We can tailor a carpet clean to suit your needs. Perhaps you only need traffic areas in your house cleaned; maybe some areas need quite a good scrub and need some rotary agitation, while other areas just need a maintenance clean. Our high level of service will not change no matter where you are, either the Sunshine coast, the Gold Coast, West out to Ipswich or East to the bay.

Please contact our friendly staff on 1800 00 10 10 to discuss your carpet cleaning requirements today.  We only offer quality customer service for our valued customers.

Technorati Tags: carpet cleaning brisbane, carpet cleaning gold coast, carpet cleaning sunshine coast, carpet dry cleaning, Customer Testimonials, quality customer service

Carpets should always be maintained. The biggest concern I have, especially as the Commercial and Residential Coordinator, is that companies and people wait till their carpets look dirty before having them cleaned. One of my major goals at All Aces Services is to put companies on a maintenance cleaning plan.

My latest success story was a company located in Brisbane at Paddington. They booked in to have their carpets cleaned as a one off but the carpets had not been cleaned in years. We sent Jai one of our most experienced and qualified technicians to clean their carpets.

Upon cleaning the carpets it was noted that the water was coming out black! You can imagine that this not only not good for the life the carpets but nor is it very hygienic. I approached them after the carpets had been cleaned. Little to say they were horrified in realising how dirty and how unhygienic their carpets were. With the feedback from the tech we have now a maintenance plan in place to have their carpets cleaned quarterly.

It is stressful enough running a business especially with added worry of knowing when carpets, pest control, air conditioners and coffee machines etc need to be serviced. We take that worry out of it for you by putting together your own personalised maintenance plan and contacting you every 3 or 6 months to organise your maintenance clean. You will now add years of life to your carpet and know that your carpet is constantly clean and hygienic for your staff and clients.

Be sure to call All Aces Services so we can put together your own maintenance plan. Whether it is for carpets, pest control, vinyl, tiles or upholstery we do it all and at a discounted rate for 6 and 3 month contracts.  Call us now on 1800 00 1010 as we are waiting to take your call.

Technorati Tags: allergy cleaning, anti allergy, carpet cleaning brisbane, carpet cleaning gold coast, carpet cleaning sunshine coast, carpet dry cleaning, maintenance cleaning

Do you own or are you thinking about owning a good quality woollen carpet? You will need to know about Wool Carpet Restoration and Cleaning too.

Wool carpet is a very durable long lasting fibre, provided you look after it. Wool carpet isn’t cheap and no doubt you want to know how to take care of it, especially if you have children i.e. how to keep it soft and stain free. The more soil there is, the more difficult and expensive it becomes to clean. By implementing good house keeping practices and a maintenance plan you can ensure fabulous carpets and rugs for a long time.

I can highly recommend an annual deluxe carpet cleaning service. If you don’t have carpet protection, I would put this on your to-do list as well. A deluxe service provides the works; pre-conditioning, rotary agitation with a soft brush/pad to loosen the soiling (this cleans up to 50% better), state of the art equipment (truck mount steam extraction), deodorising and neutralising (which leaves no sticky residue and no re-soiling) and a rotary dry pad to leave your carpets walk-on dry (removes the last standing water reducing drying time and brightens the carpet by 20%). And to top it off we can move your furniture such as bedside tables, lounge suites etc and then place them back on special foam tabs to protect the carpets and furniture.

Now if you’re looking at going that extra step to protect your luscious wool carpet, go for the carpet protection. This will allow any future spills etc to bead, which allows you to clean up the liquid immediately without it penetrating the wool.

There is no job to small or too big that we can’t do including carpet repairs. With our 100% money back guarantee, our Woolsafe certified technicians will take extra special care with your wool carpet and rugs. So give us a call and we can organise the best service just for you.

Can you find more details about Wool Carpet Restoration here on our website.

Technorati Tags: carpet cleaning brisbane, carpet cleaning gold coast, carpet cleaning sunshine coast, carpet dry cleaning, carpet protection, deluxe carpet cleaning, wool, wool carpet, wool carpet restoration

There are many ads on TV about ‘Run-out Rug Sales’, one day only, $50 specials.  While all this may be well and good, sometimes it may cause more damage then they are worth. Here are some helpful rug cleaning tips to make sure your rugs last longer.

It may seem like a good idea to place a rug under the exercise machine or in the kids room for them to play on in order to protect the carpet, but by leaving them on the carpet, it can cause yellow staining.

The yellow staining occurs due to the latex backing seen predominately in tufted rugs.  Latex is used to bind the primary and secondary backings together, to hold the face fibers in place.  When left on the carpet for an extended period of time, the latex can oxidize as there is no exposure to sunlight. It is more commonly found in cheaper rugs, where the latex used is of a lower quality, usually in rugs made overseas.

Some key steps to avoid your carpets being ruined by latex can be to regularly rotate your rugs.  Ensure you vacuum underneath them regularly, allowing air flow underneath the rugs.  Another good tip is to use some non slip underlay.  Underlay is a good way to prevent colour transfer on the carpet, and with certain types, is fully washable.

Non slip underlay can be cut to fit any type of rug and helps also if on a vinyl floor.  Colour transfer can also occur onto vinyl as it is a porous surface.

Should you come across this type of staining on your floors always call a professional.  It is not recommended to attempt home rug cleaning and stain removal techniques as this can cause permanent damage.

Call our friendly trained staff at All Aces Services on 1800 00 1010 should you require any further rug cleaning advice.

Technorati Tags: carpet cleaning brisbane, carpet cleaning gold coast, carpet cleaning sunshine coast, carpet dry cleaning, Rug Cleaning, rug cleaning brisbane, rug cleaning gold coast, rug cleaning sunshine coast

There are so many different vacuums on the market these days.  Ones that have bags, others that don’t.  Some that have filters, others have HEPA filters.  What does all this mean and do I really need to have one?

HEPA filters are a type of filter that is able to trap large amounts of very small particles that normal vacuum cleaners would normally puff back into the air around the home.

” True HEPA filters should be able to trap at least 99.7% of airbourne particulates of 0.3 microns or larger”.  HEPA filters help trap those small particles that can cause problems with allergy sufferers.  Dust flying through the air can trigger asthma attacks, sneezing and coughing.  By reducing the amount of airbourne particles this will help maintain cleaner air for you and your family.

By using a good vacuum with a HEPA filter, it will not only avoid nasty airbourne allergens, but will help with removing up to 70% of dry soiling out of the carpet fibres.  By giving your carpet a good vacuum every week, this will also help reduce abrasion to carpet fibres, helping prolong the life of your carpet. 

Vacuums with HEPA filters are also very beneficial with removing pet hair from the carpet.

Look into getting a HEPA filter on your vacuum, it will be a positive start to removing almost all of the negative elements from your carpet.

Technorati Tags: allergy cleaning, brisbane, carpet cleaning brisbane, carpet cleaning gold coast, carpet cleaning sunshine coast, carpet dry cleaning, gold coast, HEPA filter, Mattress Cleaning, sunshine coast, upholstery cleaning

You’ve gone through the long process of choosing just the right colour, fibre and construction of your carpet.  The installer has spent a whole day in your home and you finally have your beautiful, brand new flooring installed.  But what is that smell?  And are those wrinkles in the carpet?

The following list describes some of the biggest problems carpet owners run into, along with some practical solutions.

Purchasing new carpet

Shedding – Some types of carpets will shed balls of “fluff” throughout their first year.  This is normal and should not be a cause for concern, since these balls are generally too large to become airborne.  Shedding occurs when a tuft happens to rise above the pile of the carpet.  Sprouting is also common during the first year, but can also occur throughout the life of the carpet.

Solution :  Carpet should gradually stop shedding after one year.  Vacuum regularly to shorten the amount of time your carpet sheds.  If you find a sprouting carpet tuft, cut it to size with a pair of scissors.  You could damage your carpet if you try to vacuum or pull at the tuft.

Wrinkles and Buckles – If carpet is improperly installed, it may ripple, buckle or wrinkle.  This is not normal, and should immediately be corrected.

Solution : Contact your carpet installer and have them fix your carpet by using a power stretcher.  It is best to check for defects before the installer leaves to make corrections easier.  Do not let anyone tell you that wrinkles or buckles are normal.

Long-term Carpet Problems

Crushing – Over time, foot traffic and heavy furniture can crush carpet fibres.  While a certain amount of crushing is normal for all types of carpets, some carpets like acrylic can be crushed more easily than others.

Solution : You can fight carpet crushing by vacuuming heavy traffic areas often.  You’ll also want to move heavy furniture a few inches on a regular basis or put down protective tabs and foam blocks.

Colour Loss – Fading, colour loss and yellowing can be caused by several factors including sunlight, gases passing over the surface of the carpet and cleaning chemicals.

Solution : Protect your carpet from fading and yellowing by keeping it away from dangerous chemicals and shielding it from UV radiation.  You should also invest in window drapes, colourfast carpet or even UV window protection.  Make sure you protect your carpet from colour loss, because it is usually impossible to reverse.

Staining – Stains can occur even in carpet that is generally resistant to staining and soiling.  Treat all stains as quickly as possible for best results.

Solution : Contact All Aces Services on 1800 00 1010 as soon as a stain appears.  Chemicals at your local supermarket may cause more damage to your carpet.  All of our staff are trained through the Institute of Inspection, Cleaning and Restoration, so we can identify your carpet fibre, identify those stains and do expert stain removal.

If you have any more questions or concerns about your carpet please call one of our friendly staff at All Aces Services.

Technorati Tags: carpet cleaning brisbane, carpet cleaning gold coast, carpet cleaning sunshine coast, carpet dry cleaning, spot and stain removal

A fairly large firm based in the heart of the Brisbane CBD in Fortitude Valley recently contacted All Aces Services to provide a quote on cleaning their carpets and vinyl floors.  The main reason this particular firm was attracted to All Aces Services was because we specialise in green cleaning.  This particular company are in a “green” building and could only use products that were specifically anti-allergy.

We are finding that more and more consumers are opting for our Responsible Care Range.  This range is completely safe for people who are chemically sensitive or who have asthma.

Back to the firm who contacted us – to our delight they accepted our quote for vinyl cleaning and carpet cleaning.  Firstly we completed the vinyl cleaning and sealing using completely green products. One of our technicians based on the Sunshine Coast, was the technician who completed the job. The green products give just as good a result as any other product but without the potential of exacerbating allergies. The vinyl now has a new life and will never have to be stripped back again and will last them for years to come.

A bit later in the year we went back and completed the carpet cleaning.  We cleaned over 2000 sqm of carpet over 3 levels.  We sent two of our most experienced technicians.  This cleaning took 2 full days with the technicians operating two portable RAZORBACK CREED 300 DUAL HEAT SYSTEM’s constantly.  This machine has an amazing dual heat system and is the only Australian made portable machine.  The carpets had a fair amount of wear and stains and the green products worked just as well as any other chemical we could have used.

To say the least, the firm was ecstatic with the results we achieved especially using the green products.  We are now in discussions to put them on a maintenance plan to maintain the life of the hard floor and carpets.

If you have any questions about our Responsible Care Range or about how our green products work, please don’t hesitate to call us on 1800 00 1010.

Technorati Tags: allergy cleaning, carpet cleaning brisbane, carpet dry cleaning, Green Cleaning

We recently had a client from Camp Hill who rang us very distressed as his mum had had an accident and there was blood all over her single mattress and on the carpet.  He was worried that not only did he have the stress of his mother being in hospital but he thought he would have to replace the mattress and the carpet for when his mother did return from the hospital.  As you can see from the “before” photo, the carpet and the mattress were in a bit of a mess.

The best thing the customer had done was not to try and use any carpet cleaning or stain removal products from the supermarket.  If customers do use other products on stains it can set the stain and hinder how well our products do work.  All of our technicians are trained and qualified through the Institute of Inspection, Cleaning and Restoration Certification.  This allows our technicians to provide expert stain removal and fibre identification.

If you follow this link to the Stain Removal page on our website, you can watch a video of our technicians in action.

We sent one of our most experienced technicians out to do the job.  With his professional stain removal kit he removed the stains.  The stains did take a couple of hours but they were removed 100% as you can see from the pictures.  The customer was over the moon as we saved him from having to buy a new mattress and installing new carpet.

Things to remember when you have a similar situation:

• Don’t use products from the supermarkets.  These products are not designed for all types of carpets and can react with your stain.
• Don’t use home remedies as they can also react with your stain.
• Leave your stain to the professionals – this can save you money and stress.

Technorati Tags: carpet cleaning brisbane, carpet cleaning gold coast, carpet cleaning sunshine coast, carpet dry cleaning, Mattress Cleaning, mattress cleaning brisbane, spot and stain removal, Stain Removal