Hi I’m Martin, the oldest person in the office, but what is age anyway – just a number.
I’m the Commercial and Residential Coordinator for All Aces Services and I’ve been working for Carmel, Garry and the All Aces team for 3 months.
Im qualified in Carpet and Upholstery Cleaning through the The Clean Trust / IICRC .
Over the last few months I’ve learnt a lot about our customer needs and have been able
to offer solutions to our customer’s problems, whether it’s a carpet, Rug, upholstery or tile and grout cleaning.
Recently a customer called inquiring asking if there was anything that all Aces Services
could offer allergy cleaning since she had been suffering from allergies for some time.
Her carpet was new this year and had been cleaned by another carpet cleaner 3 months ago, that she was not happy with, he left it wet and sticky with chemical.
She was also concerned that her bedroom and in particular her mattress may have been
contributing to her allergies.
I recommended to the customer that she adopt allergy cleaning with an allergen control plan and I booked an All Aces technician to clean her bedroom carpet and mattress using Responsible care allergy free cleaning products for her bedroom carpets and mattress. To follow up with a treatment of Dust mite anti-allergen on her mattress and carpet to neutralize the feaces from the dust mites, to de-nature the allergans between regular cleaning of her mattress at least every 6 months.
The All Aces Services technician also recommended the customer purchase a good quality sebo vacuum cleaner with extremely high hepa filtration system that she could trust to remove dust, dirt, polutants and allergy-causing particles without recirculating it into her living areas and performing allergy cleaning result.
Martin
The Old Fudder
October 9, 2009
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