Brisbane Carpet Cleaning Blog

The area of Pest Control covers many types of creatures.

Moth damage close up

You’re vacuuming your rug and you have noticed some of the fibres are starting to pull away as you vacuum. You get down on your hands and knees and you see bald patches or a web like pattern on your rug like the ones in the photos. What can this be?

I’m sorry to say your rug has become dinner for our pesky friends the carpet moth and carpet beetle.

Pest Control for Moths

They do their damage in the larval stage where they are (horror of horrors) little maggot like creatures. Moth larvae can cause damage to a rug in a matter of weeks. They eat just the woollen fibre and leave a web like pattern. Moths rarely infest rugs that are in regular use. They prefer to be left alone and usually seek out rugs that are being stored or find spots that are under the furniture. They also prefer dark places. So a rug that is walked on and vacuumed regularly is hardly at risk.

Rugs or sections of rugs covered by furniture must be disturbed from time to time to prevent moths from settling in. This means moving furniture off the rugs every several months or so and vacuuming. When doing pest control inspection on a rug for moths, remember that most moth damage is to the back of a rug where moths are least likely to be disturbed. So examine the back of the rug and look for moths, moth larvae or the webbing they leave behind. (as shown in the photos)

Pest Control for Carpet Beetles

They lay eggs in dust and lint in dark, hard to access places. Both the adults and larvae eat wool rugs (and sometimes silk rugs), but most damage is done by the larvae. While moths eat through wool rugs leaving a web like pattern, carpet beetles eat right through the rug, cotton foundation and all.

If you find your rug has been infested by moths or beetles we have pest control technicians based in the Sunshine Coast region, Brisbane area and the Gold Coast. You are more than welcome to bring your rug straight to our factory at Murarrie where our qualified technicians can assess the problem and find a solution to solve this problem. Contact All Aces Services today for solutions to your carpet moth and beetle problems.

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A young lady who lives in Brisbane South, in the suburb of Calamvale, recently contacted us in tears. She felt she had been ripped off by a local South Brisbane Carpet Cleaning Company. She was unhappy with the quality service carried out on her carpets and rug and not only that, they left her with a mess to clean up as well. Unfortunately, as happens to a lot of people, it was a cheap price that had lured her in.

We asked her to send us some photos of the carpet and rug that was cleaned at her house in Calamvale. It was terrible! There was a whole section of carpet that wasn’t even cleaned and there was a stain left behind a bedroom door. The colours had all run on her very expensive rug and the tiles throughout her house were left filthy by the “cleaners”.

The Brisbane South carpet cleaning company didn’t mention that the carpets were required to be vacuumed before they arrived; unfortunately she had assumed this would be included in the price. They didn’t offer to help move any furniture or ask if she had any concerns i.e allergies, chemical sensitivities or problem areas.

They took her money and left only leaving her with a receipt. There was no further advice and no detailed report on the carpet or rug cleaning. Being a young mum she was afraid to call them back, they had taken her money and provided her with nothing. She also didn’t feel comfortable allowing them in her house again.

If the phone operator had just asked some basic questions they would have realised that she and her 2 year old daughter were both asthmatics and her daughter suffers from chemical sensitivities. There were spots on the carpet she was concerned about, and she couldn’t possibly move all the furniture on her own. The rug was very expensive and was imported. Her parents had brought it back for her as a present after one of their holidays.

She was extremely grateful that we, the staff at All Aces Services, could assist her with all of her concerns. We were able to thoroughly assess her situation and provide recommendations as well comprehensive advice. We also have a 100% no risk money back guarantee on all of our services for your peace of mind.

When calling a carpet cleaning company in the South of Brisbane, please make sure that they are certified through the IICRC (Institute of Inspection, Cleaning and Restoration Certification) and find out exactly what you are getting for your money. There is no value in poor service.

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You have noticed that your dog or cat has urinated on your favourite rug, so the first thing you do is to go and get a bucket of water, some bi-carb soda and try to clean and remove the urine stain.  As you are scrubbing away at the stain the next thing you notice is that an awful odour appears.  Spray as much deodorant as you want, but I’m sorry, that smell is not going to go away.

So you call a cheap carpet cleaner who says, “yes we can clean your rug”.  The cheap carpet cleaner comes over to your house and there they are on site cleaning your rug. Ugh, you notice that the stains are still there and the smell is only getting worse. What do you do now?

Firstly you need to understand how urine works.  It leaves the body as a hot acid and as it dries, it changes its chemical balance. When moisture is applied physically (or it could be raining and there is moisture in the air) ammonia is released which is that nasty smell we all dread.

I’m sorry to say there is only one cleaning method that guarantees 100% removal of urine odour. Your rug needs to be submerged in a wash pit that contains enzymes that will eat all of the bacteria away.

Here at All Aces Services, we have the largest wash pit in Brisbane and we can submerge rugs of any size. In the photo you’ll see rugs being submerged in our wash pit.  They will stay in there for nearly 24 hours.  This isn’t a small job as cheap carpet cleaners would lead you to believe as the process for cleaning urine rugs is quite detailed.

• First we badger and vacuum the rug
• The urine stained rug is submerged in our wash pit for up to 24 hours
• We then wash and extract the water from the rug thoroughly
• The rug is then dried
• Finally we re-clean the rug using our deluxe cleaning process

If you have found that your naughty pet has urinated on your favourite rug please don’t bother trying to clean it yourself. If a cheap carpet cleaner says they can clean it on site, please ask them how, because adding water can set off ammonia gas. You are better off calling the experts at All Aces Services with the largest wash pit in Brisbane, as we love cleaning urine stained rugs!

Contact All Aces Services now on 1800 00 1010 to book in your urine stained rug for cleaning or if you have any further questions on cleaning urine stained rugs.

Check out our page on Professional Rug Cleaning vs The Carpet Cleaner

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One style of rug that has certainly become more popular in the home and more fashionable of late, is the shagpile rug.

Due to the long pile, various thicknesses and designs that are out there today, it is important to maintain your shagpile rug by cleaning it regularly. Cleaning shag rugs however, can be tougher than ordinary rugs.  Due to the type of pile these rugs have, they require even more attention than regular rugs.

A few handy rug cleaning tips for shag pile rugs:

• To keep your rug in tip top shape, vacuum it regularly, at least twice per week
• Sweep rugs with a bristle broom to get right down to the foundation of the rug
• Take the rug (if it is not too large) and hang over the washing line or outside railing.  Use a stick or bat to beat the rug in order to loosen any soiling,

When cleaning rugs at our rug cleaning facility at Murarrie, we thoroughly beat the rugs to loosen any particles in the rugs. We often use the rug badger.  Once we have released all of the inground dirt, we thoroughly wash the rugs.  Below is a photo showing our technician beating the rug and showing the dirt, and dust and foreign items that fall out of the pile.

By taking regular care of your rugs, and using the few tips above, this will help keep your rug in optimum condition in order to prolong the life of your rug, and help keep any allergies at bay.

If you have any questions about rug cleaning or wish to book your rug in with us, please contact All Aces Services or call us on 1800 00 1010.

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You are at a rug store looking for the final piece to decorate your home. There are so many rugs to choose from. You want quality and style and you would like all your visitors to comment on how wonderful your rug looks. Viscose, wool, art silk, rayon, polypropylene, polyester, acrylic….. OH GOSH what actually are all of these fibres and what is actually a good quality rug?

Polypropylene/olefin – The cheapest on the market, they are as good as a door mat. They are, however, easy to clean and great for the kids to play on.

Acrylic – Looks like wool, wants to be wool, but don’t be fooled as acrylic rugs lose their appearance over time and coarsen with age.

Viscose / art silk / rayon – Sneaky salesmen say this is silk, will tell you it’s silk and charge you as if it is silk. DON”T GET RIPPED OFF. It is cheap and nasty and can be made from any substance like wood pulp, crab shells or paper. It may look fantastic but the quality is quite poor.

Silk – Soft and smooth, very expensive, looks beautiful and is very appealing to the eye. Handed knotted rugs, especially Persian rugs, will hold their value and depending on the age can also be a great investment.

Wool – High resiliency and the ability of the pile to withstand abrasion throughout the life of a rug. A 100% woollen rug is good quality and if it is protected and cleaned professionally every year it will out live any cheap rug that is on the market.

Once you have purchased the final piece to decorate your home, we recommend that the rug be cleaned professionally once a year. If you do purchase a quality woollen rug please have it protected immediately to protect the fibre from unwanted stains.

For more information on rug cleaning for your type of rug, please check out our website or call us on 1800 00 1010.

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A customer from Springwood brought in their rug for cleaning. We went through the pre inspection, identifying all of the stains and concerns the customer had with their rug. We identified the colour as grey to which the customer agreed.

First we used the Rug Badger and vacuumed the rug to remove all of the dry soiling from the rug.

We then applied a specialised cleaning solution which is applied hot.

Using high heat and extraction we started cleaning the rug. To our amazement the rug was not actually grey in colour – it was an off white. We could not believe our eyes. We cleaned the rug twice and achieved fantastic results. Please take a look the photos whilst we where cleaning.

The rug was finally completed and we contacted the customer to come and pick up the rug. I think he nearly fell over with shock as he didn’t realise what colour his rug actually was, he was so impressed he was lost for words.

So when was the last time you cleaned your rug?

You will be amazed how much dirt and soiling gets trapped in your rugs. Regular vacuuming may not be good enough unless you have an upright HEPA filter vacuum cleaner. Inspect your rugs by getting down on your hands and knees and also check whether they have a smell. You should maintain your rugs by getting them professionally cleaned once a year.

For more information on Rug Cleaning at All Aces services, please check out our website and/or call us on 1800 00 10 10.

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There are many ads on TV about ‘Run-out Rug Sales’, one day only, $50 specials.  While all this may be well and good, sometimes it may cause more damage then they are worth. Here are some helpful rug cleaning tips to make sure your rugs last longer.

It may seem like a good idea to place a rug under the exercise machine or in the kids room for them to play on in order to protect the carpet, but by leaving them on the carpet, it can cause yellow staining.

The yellow staining occurs due to the latex backing seen predominately in tufted rugs.  Latex is used to bind the primary and secondary backings together, to hold the face fibers in place.  When left on the carpet for an extended period of time, the latex can oxidize as there is no exposure to sunlight. It is more commonly found in cheaper rugs, where the latex used is of a lower quality, usually in rugs made overseas.

Some key steps to avoid your carpets being ruined by latex can be to regularly rotate your rugs.  Ensure you vacuum underneath them regularly, allowing air flow underneath the rugs.  Another good tip is to use some non slip underlay.  Underlay is a good way to prevent colour transfer on the carpet, and with certain types, is fully washable.

Non slip underlay can be cut to fit any type of rug and helps also if on a vinyl floor.  Colour transfer can also occur onto vinyl as it is a porous surface.

Should you come across this type of staining on your floors always call a professional.  It is not recommended to attempt home rug cleaning and stain removal techniques as this can cause permanent damage.

Call our friendly trained staff at All Aces Services on 1800 00 1010 should you require any further rug cleaning advice.

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These days we are seeing a lot of new fibres being manufactured into carpet and designer rugs.  One fibre that is commonly seen in designer rugs is Art Silk (Rayon).  Art Silk should not be confused with the natural protein fibre that is commonly woven into extravagant textiles,  Art Silk is a man made fibre.  Art Silk is made from Viscose, an organic liquid that starts out as woody pulp.  The finish on Art Silk gives a nice sheen, an added elegance to the finish on the perfect floor rug for the lounge, but is it the most practical fibre?

Over the last few weeks, a large number of rugs have arrived at our factory at Murarrie for cleaning.  Many of them contain viscose.  They are looking tired, worn and lacking life in the fibre.  As viscose /rayon is  bi-product of cotton, it tends to yellow or brown due to moisture.  By ‘wet’ cleaning this fibre, it will cause blossoming to the tip causing irreversible damage.  The fibre doesn’t tend to hold dye very well and can lose colour on the first cleaning.

Prices of these rugs can vary from a few hundred dollars into the thousands when custom made.  Is it worthwhile buying this fibre due to its asthetic benefits?  Probably not.  A good quality woollen rug will outlast and be a more practical choice for the home or office.

Should you spill anything on your viscose rug, avoid adding water or any high alkaline product such as bi-carb of soda.  Call a professional to assist and advise you on the best methods of cleaning your rug – as hasty home remedies will cause more of a headache, or a very costly lesson. 

Art Silk….Pretty indeed… but very unpractical!!

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